How do you measure the impact of your investment in coaching? As I note in this Training Industry, Inc. article, results from coaching start to emerge fairly quickly. To make the most of your partnership, you'll want to be clear about how you'll gauge success. Some common tools and metrics include 360-degree assessments, employee engagement and retention, and coachee retention and promotion.
What coaching success metrics are most valuable for your organization?
I've watched my fair share of ice hockey… including several years of live action with season tickets. And, I've always been a huge fan of "The Great One" - not just because of his prowess on the ice, but for his unique ability to treat the sport as a true team event. Gretzky is right: you do miss [the opportunity] if you don't take the shot. But, isn't there a risk when you take the shot, miss, and end up with a giveaway [the opposition gains possession]? Translating that to the workplace - is that like making that presentation [with blunders], or taking on a new responsibility [and blowing the first assignment], or going after the big promotion [and you're not selected]? Well I'm here to tell you, I've taken LOTS of shots and missed. And yet, I'm still standing, still learning, and most importantly, still helping others! So I say, take the shot. Yes, you might miss [or miss big if there's a giveaway]. But what's the worst that can happen if you try and miss? More importantly, what's the BEST thing that can happen if you try and score? You won't know unless you try!
Group coaching can be a great way for individuals to learn from and support each other's development. Want positive results from your group experience? Heed the advice in this Forbes Coaches Council article, including mine at #12.