Unless you’ve had your head in the sand, you’ve been barraged with reports telling you how the American workforce is utterly disengaged. Gallup recently reported that only one-third of American workers are engaged and 16% are actively disengaged. In a 2013 survey, only 24% of the 550 executives surveyed reported that employees in their organization are highly engaged. Given that the cost of disengagement is estimated between $450 billion to $550 billion in lost productivity per year, it’s probably time to get to the bottom of this issue.
You're at a business lunch and you ask the waiter if he can substitute the salad for fries. With embarrassment on his face, the waiter says he must first check with his manager for any menu changes.
You bring an item to return 31 days after purchase, although the policy says 30 days. The clerk says she would like to process the return, but she can't because it is past the deadline and she's not allowed to make exceptions.
Starting the job search is hard. It is intimidating, stressful, and easy to put off. But sometimes it has to be done. If you are in this position -- the “I need to start looking right this instant” position -- you've come to the right place. I've done some of the daunting and time-consuming research so you can quickly be on your way to finding the job of your dreams!
We’ve been talking about this thing called employee engagement since the 90s. For decades before that, we talked about employee satisfaction. We measure it. We report the results. If the results report dissatisfaction, we try to figure out why our employees aren’t engaged and what we can do about it. If they are engaged, then we ask ourselves “what is it that we did that led to this engagement?” Many companies spend a lot of time and effort building programs and activities to enhance employee engagement. Is it worth their time and effort? What really works?
Let's start with what coaching is not. It is not consulting. Nor is it mentoring or leadership feedback. And it certainly isn't therapy or counseling. So what is coaching?
My greatest joy is helping people make bold transitions in their professional and personal lives!